Job Description
Description
Business Analyst
STATE OF CONNECTICUT
Criminal Justice Information System Governing Board
CJIS/CISS Electronic Workflow Analyst (Training Onboarding Support)
Oct 2025
(x) New Task ( ) Renewal ( ) Fixed Price (x) On Site Support (x) Remote Support
1. REQUIRED AGENCY
Criminal Justice Information Systems Governing Board
55 Farmington Avenue, 11th Floor, Hartford, CT 06105
2. PROJECT/SYSTEM OVERVIEW
Connecticut’s Criminal Justice Information System (CJIS) is the umbrella term for the activity
among agencies with criminal justice responsibilities to bring greater cohesion and effectiveness by
improving the way they communicate and share information across system components, and how
they manage data on crime and criminal offenders.
As part of ongoing CISS initiatives, CJIS-CT is expanding electronic workflows that allow police
departments to submit arrest and summons packages, bond forms, and related documents
electronically. This modernization reduces manual paperwork, improves efficiency, and strengthens
statewide collaboration
To support this effort, CJIS-CT seeks an Analyst to assist with training, onboarding, and change
management for municipal police departments and other criminal justice partners. This role will
include both onsite and remote support, requiring direct engagement with law enforcement
personnel, IT staff, and system vendors.
3. SCOPE OF WORK
The Criminal Justice Information System (CJIS) CISS Electronic Workflow Analyst (Training
Onboarding Support) is an additional position required based on uncovered needs while onboarding
municipal police departments and other criminal justice partners to the CISS Electronic Workflow.
This position will be responsible for communicating, coordinating, and training the remainder of
the Law Enforcement agencies in the state of Connecticut for the CISS Electronic Workflow.
Key Responsibilities include:
Training Certification
o Assist in delivering training for CISS electronic workflow users.
o Provide in-person, remote, and hybrid training in line with CJIS-CT training
modalities.
o Support “train-the-trainer” efforts to ensure sustainability of user education within
departments.
Onboarding Change Management
o Work with municipal police departments to prepare, connect, and certify them for CISS
electronic workflow adoption.
o Facilitate Kickoff Meetings and onboarding sessions with departments across
Geographical Areas (GAs).
o Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) Drills, and
role-mapping activities to ensure operational readiness before go live dates.
Business Analyst
o Provide guidance to departments on updating local workflows to align with statewide
electronic workflow standards.
Stakeholder Engagement
o Serve as a liaison between CJIS-CT, DESPP, the Connecticut Police Chiefs Association
(CPCA), and other stakeholders.
o Capture, document, and escalate agency feedback to improve system performance and
training resources.
System Integration Support
o Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix,
etc…) to ensure departments are workflow-ready.
o Support the rollout of other CISS enhancements (e.g., Clean Slate processing, Early
Arrest Notifications, MVP functionality).
o Collaborate with CJIS staff on system demonstrations, pilot projects, and new feature
adoption.
Reporting
o Provide weekly status reports summarizing activities, progress, issues, and
recommendations to CJIS-CT leadership.
4. Required Skills/Experience
Experience in the public safety or criminal justice field, preferably law enforcement.
Strong familiarity with law enforcement workflows, Records Management Systems (RMS),
and CJIS applications.
Knowledge of CISS electronic workflow components (arrest packages, bond forms, Clean
Slate, MVP) and the adjudication process.
Strong skills in training, facilitation, and technical communication within law enforcement
(verbal and written).
Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and
remote training platforms.
Ability to work independently and in teams, balancing multiple priorities under tight deadlines.
Flexibility to accommodate onsite training sessions statewide (occasional
evenings/weekends).
Drivers License and ability to travel to police departments around the State of Connecticut.
5. ADMINISTRATIVE CONSIDERATIONS
Deliverables: Training materials, user guides, onboarding documentation, status reports
feedback summaries and recommendations for workflow improvements.
Work Schedule: Monday-Friday 7:00 AM to 3:30 PM
State Resources and Oversight: Workstation and supervision by CJIS Program Manager
Security/Privacy Considerations: Pass Background Investigation, sign confidentiality statement
General/Miscellaneous: All work product property of the CJIS Governing Board. Travel not included.
Estimated Duration
10/20/2025 - 10/18/2026
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