Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...locum assignments, continually seeking opportunities to expand knowledge, skills, and expertise throughout your career journey.Embrace remote work options in telemedicine or virtual healthcare settings, leveraging technology to deliver care from anywhere while maintaining...
Tasker Location Whiteland, IN : DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join...
...of experience: 4 years Education requirements : BS in Engineering (Mechanical, Electrical, Chemical) Required: Min of 4+ years of experience as a facilities/ plant engineer in the biotech, pharma or medical device industry Strong background in managing and...
...Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). You will receive...
...on the menu, it needs to be the best ice cream anyone has ever tasted. About the Brand: This respected name has shaped Miamis hospitality... ...Passionate about creating memorable guest experiences through food. Hands-on, humble, and inspiring to your team. Comfortable...