Position: Corporate Wellness Consultant (Full Time)
Directly Reports To: District Manager, Director of Corporate Wellness
Key Partners: Region District Managers, Region General Managers, Region Club Coordinators
Job Description The Corporate Wellness Consultant has overall responsibility for effectively managing all facets of the MUV Fitness Corporate Wellness Program in the designated club/region to include establishing new corporate wellness program accounts, driving membership sales to your designated locations through the corporate wellness program, generating individual memberships through the corporate wellness program, and working closely with your district and club level managers to reach combined company set key performance indicators and established goals.
Responsibilities
Prospect for company leads via membership base, corporate outreach, networking opportunities, market research, etc.
Present MUV Fitness Corporate Wellness Program details and options to company decision makers (in person, Zoom and phone)
Manage company leads and follow-up process
Establish new MUV Fitness Corporate Wellness Program agreements
Facilitate and participate in company onsite enrollment events (program kick-offs), company health fairs, lead generation events, etc.
Regularly communicate with company contacts including On the MUV Monthly Newsletter, monthly pricing specials and any program related updates
Manage all customer service-related issues regarding the corporate wellness program and corporate program memberships
Provide effective decision making in regard to customer service issues
Work closely with club coordinators to resolve any club level customer service issues
Generate membership leads through the Corporate Wellness Program
Manage email, text, and phone communications with prospective members from initial contact, through follow-up, to enrolling
Perform guest tours to MUV Fitness’ highest standards
Enroll new members onsite, in the club and online while meeting all company requirements and achieving 25,000 success points per month
Work closely with club fitness directors to ensure new corporate wellness members are receiving a high-level customer experience
Keep accurate and up to date records, including department shared spreadsheets and payroll tracking
Provide accurate input of data into DataTrak
Accurately manage company invoices and payments for Corporate Wellness Program related billing
Be available to work outside normal work hours when dictated by workload
Be available for phone calls from club staff at all times and respond in a timely manner
Develop a strong partnership with each club General Manager to serve as a foundation for beneficial communications and added club revenues and personal success
Regularly communicate your game plan, schedule, and revenue goals to your District Manager, and be prepared for input and feedback
Stay current and supportive of all company-wide initiatives, communications, policies, and procedures
Meet or exceed monthly revenue quotas
Qualifications
2 years of successful B2B sales experience
1 year of corporate account management experience
1 year working for MUV Fitness or similar organization
Ability to understand and master MUV Fitness policies, procedures, and systems
Strong sales focus and ability to drive revenues
Strong customer service orientation
Strong trainer/teacher
Excellent relationship building skills
Excellent self-management/motivation skills
Excellent verbal and written communication skills (to include public speaking and sales presentations)
Proficient business-related computer skills (all Microsoft Office products, Adobe editor, Google drive products, Zoom Meetings, email, scheduling, promotional flyer design)
Professional appearance and presentation skills
Ability to produce accurate communications, data entry and reporting
Ability to work under pressure and meet tight deadlines
Ability to understand department/company metrics including revenues, sales quotas budgeting, payroll, cost controls, facility operations.
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