Description: LUV Car Wash was founded in September 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our growing team to help us continue our mission to become the best car wash in the industry. Benefits: Bonus Eligible Overtime Available 401K match Health Benefits/HSA Vision Dental Life insurance Vacation Sick Time Employee Discount program Pet Insurance Discount EAP General Summary Of Duties: The General Manager (GM) is responsible for all site operations including recruiting staff, site safety, facilities management, customer service, driving sales, site compliance, and team development. Reports to: District Manager FLSA Status: Exempt / Non-Exempt Physical Demands: Occasional prolonged periods of walking/standing. Work outside in varying weather conditions. Ability to lift 25 pounds unassisted. Essential Functions: Recruit, train, coach, and develop all teammates. Create a culture of accountability within your site for operational procedures. Ensure compliance with onboarding, orientation, and training processes for new teammates. Provide ongoing development, coaching, and counseling to assistant managers and high-potential hourly teammates. Partner with HR on disciplinary issues including investigations and terminations. Partner with District Manager to drive local volume and sales through community outreach and marketing. Partner with District Manager on budget planning and forecasting. Manage inquiries, follow-up, and payroll processes timely and accurately. Complete checklists and ensure team adherence to sales scripts and procedures. Ensure site safety and compliance with all laws and regulations. Foster customer relationships through superior service and membership sales. Create weekly schedules and manage labor costs. Conduct site walk-throughs to ensure safety and efficiency. Handle customer issues and work with District Manager for resolutions. Coordinate with Facilities for equipment maintenance and repairs. Perform other duties as assigned. All employees must stay updated on company policies and affairs. Requirements: Education: HS Diploma or equivalent preferred. Bachelor’s Degree in business management, hospitality, or related field is a plus. Experience: Minimum of three (3) years management experience required. Hospitality or restaurant management experience is highly preferred. Automotive or car wash industry experience is a plus. Skills: Excellent verbal and written communication skills, strong organizational skills, and ability to prioritize. #J-18808-Ljbffr LUV Car Wash
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