Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

REY2eUxyRUMxT3hoL0pMelQ4Y2pHMUprU0E9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Data Theorem

SDR Manager Job at Data Theorem

 ...dynamic leader to spearhead our Sales Development Representative (SDR) team. As the leader of the SDR function, you'll play a pivotal...  ...has a direct and material impact on our business. As an SDR Manager you will manage and lead a team of Sales Development Representative... 

Domino's Franchise

Delivery Driver(08843) - 12330 NC Hwy 210 suite 104 Job at Domino's Franchise

 ...environment with a team focus on customer service Duties include delivery, learning to take phone orders and assistance with cleaning Advancement within the company to other positions if desired Cash tips paid daily with hourly averages wages at $12 to $14 per hour... 

Prevea Health

CMA/EMT/LPN- Family Medicine- Howard Job at Prevea Health

 ...This position will work 36 hrs per week This position may be eligible for a sign on bonus. Please apply to learn more CMA / EMT / LPN Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Healththey're... 

Luxury Bath NJPA

Entry Level Marketing Job at Luxury Bath NJPA

 ...Description **PLEASE READ** This position is part-time or full-time, entry-level, we provide ALL training and no experience is necessary. Our...  ...their best route to solving them. What do you need? No degree is needed to grow with our organization. You need to be... 

Jobot

Restoration Technician Job at Jobot

 ...Join our team as a Contents Recovery Technician restore and care for customer belongings with competitive pay and benefits! This Jobot Job is hosted by: Eric Kee Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume. Salary:...