LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

Q1Z5MkxyVVAxK2xoL3A3d1NjWXVIRkJ1U2c9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home,

Similar Jobs

Ambience Healthcare, Inc.

Clinical AI Data Operations Manager Job at Ambience Healthcare, Inc.

 ...endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our...  ...Role At Ambience, our AI is only as strong as the data that powers it. As the Clinical AI Data Operations Manager, youll lead the development and scaling of the human... 

Top Level Promotions

Remote Office Admin Assistant Part-Time Job at Top Level Promotions

 ...Work from Home Office, Data Entry Remote Part-Time/Full-time Job About the Job Position: This remote entry-level role comes...  ...eliminating the need for a daily commute. * No prior experience necessary all positions include comprehensive training. *... 

AMN Healthcare Allied

Travel CT Technologist - $2,478 per week Job at AMN Healthcare Allied

 ...Hawaii Health Systems Corporation and provides care to a wide range of patients, alongside sister institutions Ka'u Hospital and Hale Ho'ola Hamakua. The facility was established in 1897 and has grown from a 10-bed hospital to a 276-bed state-of-the-art medical institution,... 

Whole Foods Market

Cake Decorator - Full Time Job at Whole Foods Market

 ...Job Description A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens,... 

Northstar Memorial Group

Cemetery Caretaker Job at Northstar Memorial Group

 ...even more of a sense of purpose. The Cemetery Caretaker I is responsible for the overall appearance of cemetery, mausoleum, and funeral home locations, including maintenance and grounds keeping, locating grave sites, digging graves, installing crypt faces, memorials,...