Job Description
Hours of Operation:
Monday through Friday- 8:00 am to 5:00 pm
Roles & Responsibilities:
Greet and direct customers, visitors, vendors and partners in a timely manner
Consistent lobby coverage with timely attention to information requests
Collect and document lobby activity on a daily basis
Ability to maintain call control with difficult callers
Ensure compliance with company Security policies and procedures
Receptionist will redirect all incoming deliveries and couriers from outside of the client to the main shipping and receiving dock.
Ensure constant communication including schedule communication with Manpower Management team.
Provide immediate escalation updates to Manpower Management to assist with quick resolution of problems.
Required:
College degree preferred. If a candidate does not have a BA, equivalent experience is required
Experienced in delivering excellent telephone skills and demeanor
Experienced in delivering excellent customer service and working with the public
Ability to work with little supervision
Ability to adhere to attendance policies and guidelines
Communicates clearly and well verbally and in writing
Strong attention to detail and ability to problem solve
Proficient in Google products (i.e. Gmail, Google Drive, Google Sheets, Google Docs)
Ability to work with people at all levels of the organization
Fast learner, self-motivated, adaptable to change, team player
A balance of professionalism and outgoing personality
Benefits:
Catered meals available (Breakfast and Lunch)
Access to company gyms
Health/ dental benefit options available
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