Overview Company: Porkbun Location Eligibility: California, Idaho, Oregon, Texas, or Washington (Remote) Salary: $40,000 per year + Benefits Apply Here: Apply Now at Porkbun Careers About the Role Porkbun, a leading domain registrar and hosting service provider , is hiring Remote Technical Support Representatives to join their fast-growing support team. This is a full-time, work-from-home job that offers a competitive salary, medical benefits, retirement plans, and the opportunity to work with one of the most trusted companies in the domain and web hosting industry . If you are passionate about IT support, customer service, and problem-solving , this role is an excellent chance to build a rewarding career in tech. Key Responsibilities Provide live technical support via phone, chat, and email. Troubleshoot domain, DNS, hosting, and email-related issues. Assist customers with website setup, WordPress hosting, and Shopify integrations . Handle account, billing, and payment queries. Deliver a positive, professional, and customer-first experience. Required Skills & Experience Minimum 2 years of technical support or IT help desk experience . Strong knowledge of domains, hosting, DNS, and email configuration . Excellent communication skills (phone, chat, and email). Ability to work weekends (Saturday & Sunday included). Reliable internet connection and a quiet workspace. Based in California, Idaho, Oregon, Texas, or Washington . Work Schedule Shift Options: Fri – Tue, 9 AM – 5 PM (PT) Thu – Mon, 9 AM – 5 PM (PT) Includes paid breaks during each 8-hour shift. Compensation & Benefits Salary: $40,000 per year. Full benefits package including medical, dental, and vision (after 90 days). Retirement plan with 3% company contribution (after 1 year). Career growth in a rapidly expanding tech & hosting industry . Why Join Porkbun? Recognized by USA Today as one of the Best Domain Registrars (2023 & 2024) . Over 400,000+ customers and 3 million domains under management. Highly rated on TrustPilot for exceptional customer support. Be part of a small, dynamic team where your work has a direct impact. Ready to apply? Send your resume and cover letter to careers+support@porkbun.com or apply directly here: Porkbun Careers. #J-18808-Ljbffr Workinvirtual
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