RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings.
YOUR RESPONSIBILITIES
Live Our Vision, Values, and Beliefs every day
Represent the RH brand through polished communication, personal appearance, and professionalism
Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded
Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems
OUR REQUIREMENTS
1+ years of experience in Customer Service, luxury retail, and hospitality preferred
Fluency in French, Written and Verbal
Poise and confidence to interact with high-end customers while maintaining confidentiality
People and relationship-driven
Driven to deliver first-class service and exceed customer expectations
Ability to recognize and respond to multiple priorities
Exceptional analytical, problem-solving, and decision-making skills
Strategic, highly organized, and results-oriented
Excellent verbal and written communication skills
Commitment to Quality with exceptional attention to detail
Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce, and Google Applications
Willingness to work a flexible schedule, including evenings, weekends and holidays
Ability to be productive working remotely
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
...OPPORTUNITIES AVAILABLE AT THIS TIME) We are seeking a Full-Stack Developer to join our team! Mindful Measures, Inc. is a software development firm dedicated to the development and production of useful workforce analytical tools. With a focus on time & attendance and the...
...the Lead Floor Tech. To account for additional hours, limited cleaning will be assigned. Major Responsibilities # Sweeping... ...hours. Compensation: $10.00/hour Office Pride Commercial Cleaning Services is one of the most respected full-service...
...The Role We Want You For The primary function of the Structural Steel Estimator, Steel Procurement is to provide accurate bid proposals... ...accurate material quantity take-off. Develops comprehensive, detailed proposal for the project estimated. Maintain project...
...Job Summary: As a Remote Chat Support Agent, you will be the first point of contact for our customers... ...and CRM systems. Availability to work flexible hours, including evenings and weekends... ...with the opportunity to work from home. Comprehensive training and ongoing support...
Description Nursery Teacher - Dubai - ASAP Start **Exciting Opportunity for Nursery Practitioners in the UAE - Immediate Opening! Apply Today!**Are you a passionate Nursery Practitioner with a Cache Level 3 qualification or above?...