Service Manager - HVAC Job at NPAworldwide, Bozeman, MT

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  • NPAworldwide
  • Bozeman, MT

Job Description

Job description:

Are you an experienced HVAC leader ready to step into a high-impact role with a reputable, fast-growing Montana service provider? Were searching for a skilled Service Manager to oversee our expanding HVAC service department across Belgrade, Bozeman, Big Sky, and surrounding communities.

In this leadership role, youll drive operational excellence, mentor a talented team of technicians, elevate customer satisfaction, and contribute directly to the continued success of a respected local brand.

Key Responsibilities
  • Lead, supervise, and mentor a team of HVAC service technicians
  • Manage scheduling, dispatching, and service workflow for peak efficiency
  • Oversee quality control, job performance, and customer communication
  • Resolve escalated service concerns and build lasting customer relationships
  • Support technician growth through training, coaching, and performance feedback
  • Collaborate with leadership to optimize processes, profitability, and team productivity
  • Monitor safety protocols, equipment needs, and inventory standards
  • Uphold the companys values of reliability, craftsmanship, and exceptional service
Qualifications:
What Were Looking For
  • Proven experience managing HVAC service operations
  • Strong technical understanding of residential and/or commercial HVAC systems
  • Background in supervising and developing field technicians
  • Excellent organizational, communication, and scheduling skills
  • A commitment to delivering a superior customer experience
  • Ability to motivate, inspire, and foster a positive team culture
  • Strong problem-solving abilities and confidence handling complex service issues
Why is This a Great Opportunity:
Professional Growth & Development

Join a company that invests in its people. From leadership development to access to cutting-edge HVAC technologies, youll have ongoing opportunities to sharpen your expertise and advance your career.

Engaging, Dynamic Work

No two days are the same. Youll support high-end residential and commercial projects, navigate complex service challenges, and help deliver top-tier HVAC solutions across diverse environments.

Supportive, People-First Culture

Collaboration, respect, and teamwork are at the heart of everything we do. Your leadership truly matters, and your ideas will help shape our service department for years to come.

Competitive Compensation & Benefits

We offer a comprehensive package designed to reflect your experience, leadership, and impact.

Work-Life Balance

We understand the importance of flexibility. Youll enjoy a schedule that allows you to balance career ambition with personal time.

Community Impact

Were deeply rooted in Montanas communities. Your work directly helps keep local families and businesses safe, comfortable, and productive.

Commitment to Quality

We stand behind our workmanship and expect our leadership team to uphold the highest standards of honesty, integrity, and customer service.

Job Tags

Local area,

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