Job Description

Supervisor: Snowsports School Director

Department: Snowsports School

Position Summary: Sell lessons and lesson packages. Work with and guide customers through the lesson process prior, during and after lessons. Provide lesson information. Process and organize data.

Job Relationships:

• Responsible To: Guests, Snowsports School Director, Asst. Director
• Employees Supervised: None
• Inter- Relationships: Work closely with Ticket Office Manager, Discovery Club Supervisor, Daycare, Rental Shop, and Instructors to better serve our guests.

Duties and Responsible:

• Sell lessons/packages and lift tickets
• Communicate with school program coordinators
• Answer questions and phone calls with the most current/up-to-date information.
• Know the lesson programs
• Evaluate and place students in correct lesson class/program based upon their needs and ability.
• Be familiar with the Snow Report
• Stay informed about upcoming Events
• General resort information
• Keep accurate records/count, including data entry, cash, lessons/visits
• Coordinate instructors to meet lesson needs
• Additional duties may be assigned

Requirements

Qualifications:

• Certification: None, although some knowledge of skiing and snowboarding is preferred
• Experience: Cash handling experience and computer experience required. 10-Key and phone skills preferred.
• Other Requirements: Ability to relate in a positive manner to all guests and co-workers

Environmental Factors:

• Continuous interaction with guests and school staff
• Exposure to cold temperatures
• Sitting or standing for extended periods of time

Values Implementation:

• Always responds to guests' needs
• Seeks ways to improve guest service
• Take pride in knowing that 49 North is a quality ski resort - The most affordable, friendly, family ski area in the region.

Benefits are listed on the Resort Employment page:


THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE OF THE WORK BEING PERFORMED. THEY ARE NOT INTENDED TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED.

Salary Description


$17 - $18.75 / hour

Job Tags

Work at office,

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