Telecommunications Engineer (Orlando) Job at Hays, Orlando, FL

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  • Hays
  • Orlando, FL

Job Description

Telecom Engineer (Hybrid Orlando, FL)

Client: Travel & Leisure

Compensation: $55.00 $60.00 per hour

Type: Contract-to-Hire

Are you an experienced Telecom Engineer with a passion for designing and implementing complex contact center solutions? Join our client and play a key role in transforming their telecommunications environment.

Why Youll Love This Role

  • Opportunity to work on cutting-edge NICE CXOne technologies .
  • Hybrid schedule in Orlando, FL .
  • Temp-to-hire with strong potential for long-term growth.

What Youll Do

  • Design, develop, document, and implement contact center telephony infrastructure and applications.
  • Collaborate with internal teams and vendors to propose innovative solutions.
  • Maintain expert-level knowledge of NICE CXOne , PBX, VoIP/SIP, and related technologies.
  • Provide 24x7 support for critical telecommunications systems.
  • Lead migration efforts from Cisco to NICE CXOne .

What Were Looking For

  • Education: Bachelors in Computer Information Systems, Telecommunications, or related field (or equivalent experience).
  • Experience: 5+ years in complex telecom environments.
  • Technical Expertise: NICE CXOne (expert level)
  • Voice systems, PBX, gateways, voicemail, call recording
  • WAN/LAN, VoIP/SIP, TCP/IP, SBCs, routers, switches, firewalls
  • Strong scripting and troubleshooting skills
  • Certifications: NICE CXOne or CCNA-Collaboration preferred.
  • Excellent communication and documentation skills.

Compensation

$55.00 $60.00 per hour (contract-to-hire).

Job Tags

Hourly pay, Contract work, Temporary work, Part time,

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