Job Description
Salary: $17,338.32 - $22,554.72 Annually
Location : Everett Community College
Job Type: Classified
Division: Strategic Enrollment Management & Student Success
Department: Testing Center
Opening Date: 12/09/2025
Closing Date: 1/16/2026 11:59 PM Pacific
FLSA: Non-Exempt
First review date (applicant screening begins):: 12/29/2025
We are committed to hiring, developing, retaining, and promoting individuals who exemplify the
mission, vision, and core values of our institution and possess the skills and experience to meet the needs of our students.
Overview The Testing Center Specialist plays a critical role in supporting students' academic journeys at Everett Community College. This position is responsible for ensuring the efficient, accurate, and secure administration of various academic and placement tests. The Testing Center Specialist provides excellent customer service, interprets and applies institutional policies, and collaborates with different departments to create a supportive and seamless testing experience for students and faculty.
TITLE: Testing Center Specialist CLASSIFICATION: Program Specialist 2 SALARY: Grade 42 DEPARTMENT: Enrollment Services REPORTS TO: Testing Center Program Manager POSITION NUMBER:00011846 This position is not eligible for hybrid work location, per Everett Community College's Telework Policy Duties & Responsibilities Program Coordination
- Administer and proctor a wide range of tests, including placement exams, course exams, and high-stakes certifications.
- Maintain strict security and confidentiality of all testing materials and student records in compliance with FERPA regulations.
- Assist students with the testing, placement, and advising process, providing clear instructions and troubleshooting any issues.
- Interpret and explain state, federal, and institutional policies to students and staff.
- Coordinate with instructors and academic departments to schedule and deliver exams.
- Accurately record and report test results in the student information system.
- Contribute to the continuous improvement of testing center operations and student support services.
- Act as a resource for the Enrollment Services department on enrollment-related processes.
- Assists Program Manager in ensuring daily delivery of services and maintaining schedules for testing.
- Provides training and serves as lead in absence of Program Manager for work study employees.
- Leads the Testing Center in the absence of the Program Manager.
Policy Compliance
- Interpret and apply test and enrollment policies, ensuring adherence to state and institutional guidelines.
- Communicate procedural updates to staff and assist in revising forms to align with compliance requirements.
- Ensure departmental compliance with FERPA regulations in all processes and transactions.
- Maintain accurate records of transactions.
- Ensure the proper distribution and use of forms.
Collaborative Problem-Solving
- Liaise with multiple departments to resolve student issues and ensure accurate communication.
- Troubleshoot placement, registration, and enrollment challenges, providing actionable solutions.
- Guides students through complex processes, offering alternatives and explaining implications of decisions.
- Assist with workflow coordination and provide support for data entry during peak times.
General Duties
- Provide excellent customer service via multiple mediums, including in-person, email, and phone.
- Participate in departmental initiatives to improve operations and student support.
- Perform other duties as assigned to support departmental operations and meet campus needs.
Qualifications Required Education and Experience:
- Associate's degree with coursework in business, education, or a related field, or equivalent experience.
- Two years of experience in student or testing services, program support, or similar responsibilities.
Demonstrated Knowledge, Skills, and Abilities:
- Proficiency in navigating and troubleshooting student information systems, such as ctcLink.
- Knowledge of state and federal policies related to enrollment.
- Skills in providing high-quality customer service to diverse populations.
- Ability to interpret and apply policies and regulations accurately.
- Ability to manage and prioritize multiple tasks with attention to detail.
- Strong in-person and electronic communications skills.
Preferred
- Bachelor's degree in business, education, or a related field.
- Experience working in a higher education setting.
Additional Information Physical Requirements
Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:
- Ability to operate office equipment, including computers, printers, and telecommunication devices.
- Ability to observe, analyze, and interpret data from various sources.
- Ability to prepare and present detailed reports, both in written and audible formats.
- Ability to exchange information on the phone, through video conferencing, or in person.
- Ability to sit or stand for extended periods while performing routine tasks.
- Ability to lift and carry objects weighing up to 25 pounds.
Terms of Employment
- Part-time position, no more than 19 hours/week or 69 hours/month
- Temporary position, not to exceed 1 year of employment or 1050 total hours worked
- Days and times vary by assignment
- Overtime eligible; FLSA non-exempt
- Position is subject to Everett Community College policies and procedures.
- Represented by
- Performance will be evaluated after a six (6) month probationary period and annually.
Notice to Applicants This position is not eligible for an employment visa sponsorship. Applicants must be authorized to work in the United States for any employer.
Background Check Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Drug-Free Campus In compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCC's policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.
The complete policy is available at
the EvCC Policies page . If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.
Safety and Security EvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the
Campus Safety, Security and Emergency Management page . This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.
Reasonable Accommodations and Non-Discrimination Reasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at
hr@everettcc.edu or 425-388-9229. For more information see:
EvCC3020: Americans with Disabilities Act policy Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information in its programs, activities, or employment.
Contact the following people with inquiries or complaints regarding discrimination, Title IX compliance, or Americans with Disabilities Act compliance:
Equal Opportunity Director:
EqualOpportunity@everettcc.edu , 425-388-9271;
ADA Coordinator:
ADACoordinator@everettcc.edu , 425-388-9232;
Title IX Coordinator:
TitleIXCoordinator@everettcc.edu , 425-388-9271.
HR offices are located in Olympus Hall 111, 2000 Tower St. Everett, WA 98201.
For more information, visit the
Equal Opportunity and Title IX website .
We offer a complete benefits package to full-time employees, including: health care, dental, vision, , deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees may be eligible for benefits, depending on employee type and hours worked.
To learn more, visit our
Job Tags
Full time, Temporary work, Part time, Work at office, Remote work, Flexible hours,