Job Description
** Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. **
Location: Savannah, GA
Employment Type: Full-time
Salary: $55k to $70k
Key Responsibilities: (We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach)
Supervise operations of DSPs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee third-party warehouse activities for consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Requirements
Bachelor's degree or equivalent
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.
Job Tags
Full time,
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