Customer Service Representative - Entry Level Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

We're looking for Customer Service Representatives to join our fast-growing outreach and marketing team —representing top nonprofit campaigns and connecting communities to causes that matter.

This is not a call center job —no cold calling, no scripts. Just genuine, in-person conversations that drive real impact.

💡 About Us

We partner with leading nonprofits, advocacy groups, and ethical brands to raise awareness through face-to-face outreach, community events, and grassroots marketing . Our team is driven by purpose, fueled by passion, and committed to creating change—one conversation at a time.

🎯 What You’ll Do

As a Customer Service Representative , you’ll be a key part of our field outreach team, helping bring nonprofit missions to life through direct engagement.

Your responsibilities will include:

  • Representing nonprofit partners at live events, community fundraisers, and outreach campaigns

  • Engaging with the public in a friendly, informative, and professional manner

  • Educating community members about campaign goals, impact, and values

  • Delivering compelling messages that inspire support and involvement

  • Building positive, long-term relationships with supporters and donors

  • Collaborating with teammates to ensure campaign and event success

  • Upholding values of integrity, empathy, and professionalism in every interaction

✅ Who We’re Looking For

No experience necessary! We welcome candidates from all backgrounds who are ready to grow and make an impact.

You’re a great fit if you:

  • Have strong communication and interpersonal skills

  • Enjoy public-facing roles and interacting with diverse communities

  • Are reliable, coachable, and excited to learn new skills

  • Are passionate about social impact, nonprofit work, or advocacy

  • Are 18+ and legally authorized to work in the U.S.

🎁 What You’ll Gain

We’re committed to your personal and professional development—and to creating a workplace where your contribution matters.

  • 💰 Weekly pay + performance bonuses

  • 🎓 Paid training in community engagement, campaign messaging, and donor relations

  • 🚀 Career growth opportunities into leadership, brand ambassador, or campaign manager roles

  • ✈️ Travel opportunities to support national events and campaigns

  • 🤝 A collaborative, inclusive team culture that values every voice

  • 📈 Real-world experience in nonprofit marketing, fundraising, and outreach

  • ❤️ Work that has genuine social impact —every day

🌈 Start Your Purpose-Driven Career Today

If you're ready to launch a career where your work creates real change, we want to meet you.

👉 Apply now to become a Customer Service Representative and help connect communities to causes— one conversation at a time.


#LI-onsite

Job Tags

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