Job Description

As a User Experience Researcher (UXR), you will engage with a team of UXers, product managers, and engineers to determine what users require. You will play a critical part in creating technologies that are valuable, useful, and enjoyable. You will have an impact at all phases of product development by forming cross-functional and cross-level partnerships.

Responsibilities:

• Work with key stakeholders, business, and SMEs to clarify expectations, communicate your vision, and influence / drive product requirements to design towards, in addition to being able to evaluate those designs.
• Work with business partners to identify participants for user studies.
• Lead foundational research activities and deliver associated artifacts (e.g., customer journey maps, design sprint workshop facilitation).
• Conduct in-depth research on a wide range of business software products and experiences.
• Gather and analyze user behavior using methods such as laboratory research, fieldwork, anthropological studies, surveys, benchmark studies, server logs, and online experiments (A/B testing).
• Collaborate with designers, product managers, engineers, and other UXRs to prioritize research opportunities in a fast-paced environment.
• Consider complex technical and business needs in research.
• Communicate study findings through reports and presentations.
• Analyze user input and produce study summaries.
• Create and optimize user flows according to business goals.

Qualifications:

• 5+ years of experience in User Experience Research, Human-Computer Interaction, Human-Centered Design, or related fields.
• Experience designing studies using various techniques including usability studies, contextual inquiry, and surveys.
• Understanding of diverse research techniques and their application during product development.
• Ability to communicate research findings effectively to cross-functional teams.
• Strong data analysis and organization skills.
• Ability to justify and explain research decisions.
• Attention to detail and quality.
• Experience with Figma and Google Suite is a plus.
• Portfolio of projects required.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

We offer:

• Opportunity to work on cutting-edge projects.
• Work with a motivated team.
• Corporate social events.
• Well-equipped office.

About us:

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. We solve technical challenges and enable positive business outcomes for enterprise companies undergoing transformation. Founded in 2006, headquartered in Silicon Valley, with offices across the Americas, Europe, and India.

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Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and candidates.

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